Posted by Brian @ 1:16 pm on July 7th 2012

Fix SMTP outbound mail failing with SugarCRM 6.5

I know that sending mail from PHP was working for a particular server, because another PHP application was using the same thing. Turns out that the wizard is broken; if you skip the wizard settings and then go into the admin section and change the settings there with the proper email settings for your SMTP server it works. Here’s the offending error in sugarcrm.log:
[FATAL] SMTP -> ERROR:Password not accepted from server. Code: 535 Reply: 535 5.7.8 Error: authentication failed: authentication failure

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